NaviNet

What is NaviNet?

NaviNet is an easy-to-use, free, web-based platform that links providers to Keystone First – CHIP. Through NaviNet, you can access and submit:

• Eligibility information
• Claims information and updates
• Benefits information
• Enrollee care gaps
• Medical prior authorizations
• Updated practice information
•  
• Log on to NaviNet
• Don't see Keystone First – CHIP Plan Central? Register for Keystone First – CHIP.

Not a NaviNet user?

• Learn more about this web-based solution linking providers with health plans.

NaviNet features and tools

Refer to NaviNet Plan Central for the following step-by-step instructions and tutorials:

• NaviNet Provider Data Info (PDIF) User Guide
• NaviNet Medical Authorizations Participant Guide
• Medical Authorizations FAQ
• Claims Adjustment Inquiries
• Care Gaps Response Form
• ADT Alerts